Problemer med PC

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:19:04, on 04-09-2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Lenovo\TrackPoint\TP4SERVINST.EXE
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\WINDOWS\system32\acs.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
c:\program files\lenovo\system update\suservice.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\WINDOWS\SCARDS32.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lenovo\TrackPoint\tp4serv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe
C:\Program Files\Lenovo\Zoom\TpScrex.exe
C:\Program Files\Acronis\TrueImageEnterprise\TrueImageMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Reeft\REEFT Terminal Client\REEFT Terminal Client.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Documents and Settings\DKXHJE\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\MICROS~4\rapimgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\WINDOWS\msagent\AgentSvr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.dk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = itsproxy.se.electrolux.com:8080
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [TrackPointSrv] C:\Program Files\Lenovo\TrackPoint\tp4serv.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [TVT Scheduler Proxy] C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImageEnterprise\TrueImageMonitor.exe
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\DKXHJE\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-2000478354-884357618-725345543-1010\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'LM10els')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra 'Tools' menuitem: Opret Foretrukken på den mobile enhed... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {029FDBA6-3547-11D7-AA4C-0050BF051A00} (Rawflow ICD Client) - http://downol.dr.dk/download/netradio/Rawflow.cab
O16 - DPF: {07D09E9E-C667-45DD-B035-217BC2A61A3B} (ActiveX sikkerhedssoftware Control) - https://www.portalbank.dk/package/sdc/external/activex/ActiveXSikkerhedssoftware-prod-1.20.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1196196361406
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1200905767116
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = dk.els.local
O17 - HKLM\Software\..\Telephony: DomainName = dk.els.local
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: Atheros Configuration Service (acs) - Atheros - C:\WINDOWS\system32\acs.exe
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Visual Insight DA Plugin (DAPlugin) - Unknown owner - C:\Program Files\Access Manager\Client\DAPlugin.exe (file missing)
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: PostgreSQL Database Server 8.1 (pgsql-8.1) - PostgreSQL Global Development Group - C:\LM10\psql\bin\pg_ctl.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SP Software Installer - Unknown owner - C:\Program Files\Access Manager\PMAC\sp_SWIns.exe (file missing)
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Visual Insight Dial Analysis (sp_spi_da) - Unknown owner - C:\Program Files\Access Manager\SMOC\spi_da.exe (file missing)
O23 - Service: System Update (SUService) - Lenovo Group Limited - c:\program files\lenovo\system update\suservice.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: tp4serv - Lenovo Group Limited - C:\Program Files\Lenovo\TrackPoint\TP4SERVINST.EXE
O23 - Service: TVT Scheduler - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
O23 - Service: CHIPDRIVE SCARD Service (TWKSCARDSRV) - Towitoko AG - C:\WINDOWS\SCARDS32.EXE

--
End of file - 11536 bytes

Og så vil jeg gerne af med min Symantec Norton antivirus.....

Er der ikke noget med at det kan drille lidt ??+

ent og instalér CCleaner http://www.ccleaner.com/ + http://www.spywarefri.dk/manualer/ccleaner-manual.htm
Under installationen får du tilbudt [Yahoo Toolbar]. Du kan sige ja eller *NEJ* til den.
Lad programmet foretage en oprydning...

--------

Hent Malwarebytes Anti-Malware herfra: du har den i forvejen og du har måske kørt den?
http://www.besttechie.net/tools/mbam-setup.exe
Eller herfra ->
http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html

Installer programmet - når det er gjort skal du lade programmet opdatere sig. Herefter åbner et vindue, hvor du skal flytte prikken til "Kør et fuldstændigt systemscan" - klik på Skan Knappen - lad programmet arbejde. Når det er færdig (det tager lidt tid afhængig af hvor meget du har på computeren).
Derefter - Tryk på "Vis resultater" knappen efter scanningen - og herefter tryk på "Fjern det valgte" - nu åbnes log'en og du skal gemme den et sted, hvor du kan finde den igen.
Kopier indholdet herind sammen med en frisk log fra HiJackThis...

O23 - Service: Visual Insight Dial Analysis (sp_spi_da) - Unknown owner - C:\Program Files\Access Manager\SMOC\spi_da.exe (file missing) kender du dette program.?? kopi af malwarelog ville være godt.
nortonspørgsmålet kan jeg ikke svare på.

Er igang med Malware..... den tager lidt tid ,o)

Malwarebytes' Anti-Malware 1.26
Database version: 1112
Windows 5.1.2600 Service Pack 2

04-09-2008 18:02:42
mbam-log-2008-09-04 (18-02-42).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 101805
Time elapsed: 42 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\spox (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\toolie.bho (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{86dff136-77b4-472c-b3b3-dddee57ac1a1} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{ea2a4962-9d7c-4912-82a6-4abc1655f003} (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{61E486F3-C1C4-49A4-ADF1-E8F673E914D5}\RP199\A0029096.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{61E486F3-C1C4-49A4-ADF1-E8F673E914D5}\RP199\A0029097.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

------------

Mht fjernelse af Symantec/Norton:

Afinstaller
* Norton ...
via
[Start][Indstilninger][Kontrolpanel][Tilføj/fjern programmer]

Genstart for at fuldføre afinstalationen...

For dig med Vista/XP/2000
ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
(Hent programmet og gem det et sted du kan finde bagefter...)

ftp://ftp.symantec.com/public/english_us_canada/linked_files/tsgen/SYMMSICLEANUP.reg
(Hent programmet og gem det et sted du kan finde bagefter...)

ftp://ftp.symantec.com/public/english_us_canada/linked_files/tsgen/MSIFIX.bat
(Hent programmet og gem det et sted du kan finde bagefter...)

1) Kør Norton_Removal_Tool.exe
2) SYMMSICLEANUP.reg
3) MSIFIX.bat


Registreringsdatabase ->
http://www.ccleaner.com/ + http://www.spywarefri.dk/manualer/ccleaner-manual.htm (Specielt punktet [Register/Problemer]... kør evt. et par gange)
Under installationen får du tilbudt [Yahoo Toolbar]. Du kan (=SKAL) NEJ til den.

Genstart normalt...

Manuelt slet følgende mapper (hvis de stadig er der?)
C:\Programmer\Symantec\
C:\Programmer\Norton AntiVirus\
C:\Programmer\Fælles filer\Symantec Shared\
C:\Documents and Settings\All Users\Application Data\Symantec\
C:\Documents and Settings\[Bruger]\Application Data\Symantec\

Genstart normalt...

... ellers vil 'rester' drille resten af tiden...

----------------

lukker