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Troubleshooting Issues with .NET Passport
If Windows Messenger displays "yourusername@yourdomain (E-mail Address Not Verified)" for your display name and you cannot change it, you have not verified your e-mail address with .NET Passport. When you sign up for a .NET Passport, a verification e-mail is sent to the e-mail address you registered with .NET Passport. You must click the link in this verification message to verify your e-mail address. If you did not receive this message or if you deleted the verification message, follow these steps to have another verification message sent to you:
Visit to the following .NET Passport Member Services Web site:
http://memberservices.passport.comClick the Help link.
Click the Reset your .NET Passport password link, and then click the Contact Us link at the bottom of the Help window.
Fill out the Contact Us form and request that another verification message be sent to you.
Follow the instructions in the verification message to verify your e-mail address.
If you still do not receive the verification message, disable any spam filters that may have intercepted the message or check with your ISP to verify that the message is not stuck at the server.
If Windows Messenger does not recognize your .NET Passport, visit one of the following Microsoft .NET Passport sites to verify that your passport is recognized:
http://www.passport.com/-or-
http://www.hotmail.com/If the .NET Passport site recognizes your passport but Windows Messenger does not recognize your passport, the messaging servers may be temporarily unavailable. To resolve this issue, wait a short time, and then try again.
If the .NET Passport site does not recognize your passport, create a .NET Passport account by using any e-mail address, and then sign in to Windows Messenger by using your new .NET Passport sign-in name and password. To register for a new .NET Passport, visit the following Microsoft Web site:
http://register.passport.com/Og her:
Signing In Through a LAN
If you are having problems connecting to the service through a corporate local area network (LAN), you man be using a false proxy setting. To resolve this problem, check for a false proxy setting.
NOTE: Do not use the setting that is described in this procedure without authorization from your network administrator or your Internet Service Provider (ISP).
On the Tools menu, click Options.
Click the Connection tab, and the make sure that the I use a proxy server check box is not selected.
If you require the use of a proxy server in your environment, your network administrator or your ISP can give you the configuration information. Additionally, if the server is functioning and you still cannot connect, please contact your network administrator for the settings that you require to use the Windows Messenger service through your LAN.
If you still cannot connect to the Windows Messenger service even though you are connected to the Internet, check the status of your Windows Messenger server at the following Microsoft Web site:
http://messenger.microsoft.com/support/helphome.aspback to the top
Signing In Through a Firewall or a NAT
Windows Messenger is configured to run whenever you turn on your computer. When you connect to the Internet, Windows Messenger automatically connects to its server, even from behind a firewall or a network address translation (NAT). Windows Messenger first tries to connect directly so that you can use its full functionality. If Windows Messenger cannot connect directly, it uses the same HTTP connection that your default browser uses to connect to the Internet.
IMPORTANT: If Windows Messenger uses your browser connection, you can send instant messages, but some features of Windows Messenger such as placing calls, sending files, or connecting to other messaging services may not be available.
To check your connection type:
Start Windows Messenger.
On the Tools menu, click Options.
Click the Connection tab.
Your connection type is listed on the bottom of the tab. For example, the following message may appear:
You are currently connected to Windows Messenger using your default browser's settings.
To get full functionality and to avoid using your default browser connection, ask your system administrator to configure your network using information from the online help for Windows Messenger. Direct your administrator to the "Configure Your Network for Voice Communications and File Transfer" in the Guide for Network Administrators. For more information, visit the following Microsoft Web site:
http://messenger.microsoft.com/support/helphome.aspDet sidstnævnte er nok der, hvor du skal kigge nærmere. Kunne forestille mig, at du skal sætte det op til at bruge proxy server !?!?
/Martin