Windows xp lukker ned – hjælp med hijackthis logfilen
Jeg har en bærbar Dell PC med Windows XP, Home og SP2, som er inficeret af et eller andet.Problemet:
1. Det tag enorm lang tid til at starte op.
2. I løbet af kort tid efter opstart, kommer Windows med ’Sytem shutdown’ :
”… This shutdown was initiated by NT AUTHORITY\SYSTEM … Message Windows must now restart because the Remote Procedure Call(RPC) service terminated unexpectedly”, selvom maskinen ikke er tilsluttet til net-forbindelse(heller ikke fysisk)
3. Maskinen kører meget langsomt og største del af tjenester er ikke startet. De fleste tjenester kan ikke startes op manuelt. Det gør bl. andet, at man ikke kan komme på nettet.
4. Jeg kan heller ikke starte Norton, som er installeret på maskinen.
Jeg har prøvet løsning fra Dell, som findes her: http://support.euro.dell.com/support/topics/global.aspx/support/dsn/en/document?c=dk&dl=false&l=da&s=gen&docid=367D589FC4274CB69DFA81530FF16201&doclang=en&cs=
Jeg har kørt forskellige antivirus og spyware programmer og de kan ikke finde nogle problemer.
Nu har jeg kørt hijackthis og her er filen. Håber, at nogen kan hjælpe.
Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 22:57:44, on 14-10-2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmer\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Programmer\Apoint\Apoint.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Programmer\Java\j2re1.4.2_03\bin\jusched.exe
C:\Programmer\Intel\Wireless\Bin\ifrmewrk.exe
C:\Programmer\Dell\QuickSet\quickset.exe
C:\Programmer\r\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Programmer\Dell\Media Experience\DMXLauncher.exe
C:\Programmer\Hewlett-Packard\OrderReminder\OrderReminder.exe
C:\Programmer\Alwil Software\Avast4\aswUpdSv.exe
C:\Programmer\QuickTime\qttask.exe
C:\Programmer\Picasa2\PicasaMediaDetector.exe
C:\Programmer\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Programmer\Apoint\Apntex.exe
C:\Programmer\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Programmer\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmer\Spybot - Search & Destroy\TeaTimer.exe
C:\Programmer\Digital Line Detect\DLG.exe
C:\Programmer\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Programmer\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmer\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
D:\dell\WindowsXP-KB927891-v3-x86-DAN.exe
c:\6d8be540bcb676a81cf004842155\update\update.exe
C:\WINDOWS\system32\cmd.exe
C:\HiJackThis_v2.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ni.dk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hyperlinks
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmer\Fælles filer\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Programmer\Fælles filer\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmer\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Programmer\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmer\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Programmer\Fælles filer\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmer\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmer\google\googletoolbar3.dll
O4 - HKLM\..\Run: [Apoint] C:\Programmer\Apoint\Apoint.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programmer\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Programmer\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [Dell QuickSet] C:\Programmer\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Programmer\r\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Programmer\Fælles filer\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Programmer\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programmer\Fælles filer\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Programmer\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [OrderReminder] C:\Programmer\Hewlett-Packard\OrderReminder\OrderReminder.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Programmer\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmer\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Programmer\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programmer\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Programmer\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [avgnt] "C:\Programmer\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmer\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Programmer\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Programmer\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Programmer\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User '?')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User '?')
O4 - HKUS\S-1-5-21-2313921823-2135787920-3419194805-1006\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-21-2313921823-2135787920-3419194805-1006\..\Run: [WMPNSCFG] C:\Programmer\Windows Media Player\WMPNSCFG.exe (User '?')
O4 - HKUS\S-1-5-21-2313921823-2135787920-3419194805-1006\..\Run: [SpybotSD TeaTimer] C:\Programmer\Spybot - Search & Destroy\TeaTimer.exe (User '?')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User '?')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&ksporter til Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmer\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmer\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Opslag - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmer\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmer\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {3D6DDD23-870A-4FC8-B3AF-5F67C935A9B7} (Util Class) - https://udstedelse.certifikat.tdc.dk/csp/authenticode/PrimeInkCSP-1204.exe
O16 - DPF: {D216644A-C6DB-49D9-BBCF-D38FE7991BF2} (Util Class) - https://opdatering.tdc.dk/csp/authenticode/tdccsp-0506.exe
O16 - DPF: {D8575CE3-3432-4540-88A9-85A1325D3375} (e-Safekey) - https://netpension.danicapension.dk/html/activex/e-Safekey/DB/e-Safekey.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Programmer\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Programmer\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Programmer\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Automatisk LiveUpdate-planlægning - Symantec Corporation - C:\Programmer\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Programmer\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Programmer\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Programmer\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Programmer\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\ccSetMgr.exe
O23 - Service: EvtEng - Intel Corporation - C:\Programmer\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Programmer\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmer\Fælles filer\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Programmer\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Programmer\Norton Internet Security\ISSVC.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect-tjeneste (navapsvc) - Symantec Corporation - C:\Programmer\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Programmer\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Programmer\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Programmer\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programmer\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FÆLLES~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Programmer\Intel\Wireless\Bin\WLKeeper.exe
--
End of file - 12748 bytes