HP Precisionscan Pro 1.0 Error Message - \"Sorry, Scanner Not Found; Scanner Not Initialized\"
ISSUE: The HP Scanjet 6200C series scanner passes the scanner test and the HP Scanjet Copy Utility also works, however \"Sorry No Scanner Found, Scanner Not Initialized\" appears while opening HP Precisionscan Pro.
SOLUTION: Files HPIE.REG, HPSCNLI.REG and HPSCNSVR.REG are missing from the registry. Find the files and add them to the registry as follows or reinstall the scanning software:
Find the file Regedit.exe and verify that it is located in the C:\\WINDOWS folder and is version 4.0 or higher.
Verify location of REGEDIT.EXE
Click Start, click Find, click Files or Folders.
In the Named box, type \"regedit.exe\".
Click Find Now.
If the file is not in the C:\\WINDOWS folder, move it there.
NOTE: If regedit cannot be found on the C: drive, contact the PC vendor or Microsoft (R) for help with installing the file.
Verify the file regedit is v 4.0 or above.
Right-click regedit.exe
Click Properties
Click tab labeled Version
NOTE: If your computer contains an earlier version, replace it with v 4.0 copied from a different computer or operating system installation cd. It is possible that an older version of this file was left over from a Windows upgrade.
Find files HPIE.REG, HPSCNLI.REG and HPSCNSVR.REG, then add them to the registry as follows:
files are originally installed with the HP Precisionscan Pro 1.x scanning software. If you are unable to find one or more of the files make sure you are using Precisionscan Pro 1.x and your scanner is a HP Scanjet 6200c series, if this is correct you will need to reinstall the scanning software).
Click Start, click Find, and click Files or Folders.
In the Named box, type \"hpie.reg\"
Click Find Now.
Double-click the file \"hpie.reg\"
The following message should appear:
Information in C:\\SCANJET\\PRECIS~1\\HPIE.REG has been successfully entered into the registry.
Click OK.
NOTE: Repeat steps A-F for the following files: HPSCNCLI.REG and HPSCNSVR.REG.
Click Start, Shut Down, and Restart.
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