Hej BoogieBag
BuyDomains stoppede tilsyneladende med at forny kundernes domæner omkring årskiftet 2008/2009 - selvom det, når man lockede ind på sin konto, så ud som det var fornyet.
Så vidt vi ved gjaldt det både "almindelige" kunder og resellers (som vi var).
Vi havde over 100 domæner registreret. Vi har brugt ufatteligt mange timer på at opspore, hvor BuyDomains havde registreret domænerne (BuyDomains var kun reseller og kunne ikke selv registrere). I det omfang domænerne hos de bagvedliggende registrars stadig var registreret i vores navn, kontaktede vi dem pr. mail/telefon og fik på den måde overflyttet domænerne til den danske udbyder GratisDNS.dk. Det er en langvarig og opslidende process!
Vi mistede nogle domæner, der p.g.a. BuyDomains manglende fornyelse, var overtaget/kapret af domæne-hajer.
Da BuyDomains var et amerikansk selskab, er der desværre nok ikke noget at gøre med hensyn til erstatningskrav m.v.
Reseller-programmet (og muligvis også resten) er på en eller anden måde overtaget af F.I.O. Enterprises Inc, der den 11. juni udsendte følgende mail til BuyDomains' resellers:
"F.I.O. Enterprises Inc, has bought the reseller program from BuyDomains.dk, LLC who
is currently restructuring and under new management. FIO will be releasing a
updated version of the panel shortly and will be located at EuropeDomainNames.
Additional information about this change will be sent in the next 7 - 10 days.
At this time, all current active accounts with active domain names have been
updated and all the domain names are currently secured with FIO Enterprises.
You may access your account at
https://reseller.buydomains.dk This access point
will remain open for the next 3 months.
Current balances have been transferred to BuyDomains.dk, LLC & TLD Management, and
they will be issuing credits / refunds / or using funds for any pending, outstanding,
renewals over the next 90 days and at their discretion.
All future payments made on your account will be billed by FIO Enterprises.
All future payments via paypal or wire must be made to FIO Enterprises as well.
We have credited each account 25$ regardless of the current status of the account.
We are accepting new registrations, renewals, and transfers now. You may contact
us via Skype at username FIOENTERPRISES to discuss your current buy pricing, promotions,
or any other questions you have about what FIO has in store for the future of the
panel.
FIO Enterprises will be offering a 300$ Value Referral. For any referral
you send us, we will give you a 25 .DK Domain Coupon, for 25 .dk 1 year
registrations, a value of over 300$. We understand the issues that arose
with BuyDomains.dk, LLC in the past, and we want to assure you that we are
going to do everything possible to make sure you get the service you need whether
it is sales, technical, pricing, or just customer service, we will be there for you.
English, Danish, & Spanish representatives are available to assist you
with any questions you may have.
We look forward to completing the EuropeDomainNames system, and
we hope that you will find our pricing, services, and support
to your satisfaction.
Sincerely,
Sandra Cinalli
President
F.I.O. Enterprises, Inc."
Vi har i øjeblikket en dialog igang med F.I.O. Enterprises Inc om vores mistede domæner, men de er ikke særligt samarbejdsvillige.
Mange hilsner
Michael (MikeQPhone)
BizOpti.tel