Avatar billede caroc Praktikant
24. april 2007 - 12:05 Der er 2 kommentarer

Computeren freezer hele tiden.

Jeg sidder med min Acer Aspire 3610 med Windows XP og SP2. Computeren er nu begyndt at freeze relativt tilfældige steder - det være sig under opstart eller midt inde i windows. Problemet bliver mere hyppigt når strømforsyningen ikke er tilsuttet.
Ved ikke hvad det kan skyldes - så vil høre om i kan hjælpe.

Har taget en HiJackThis log:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 12:03:46, on 25-04-2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\eManager\anbmServ.exe
C:\Programmer\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Programmer\Synaptics\SynTP\SynTPLpr.exe
C:\Programmer\Synaptics\SynTP\SynTPEnh.exe
C:\acer\epm\epm-dm.exe
C:\Program Files\Arcade\PCMService.exe
C:\Programmer\Launch Manager\LaunchAp.exe
C:\Programmer\Launch Manager\PowerKey.exe
C:\Programmer\Launch Manager\HotkeyApp.exe
C:\Programmer\Launch Manager\OSDCtrl.exe
C:\Programmer\Launch Manager\Wbutton.exe
C:\Programmer\Acer\eRecovery\Monitor.exe
C:\Programmer\Java\jre1.5.0_10\bin\jusched.exe
C:\Programmer\DAEMON Tools\daemon.exe
C:\Programmer\PowerISO\PWRISOVM.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Programmer\Trend Micro\Internet Security 2007\pccguide.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmer\MSN Messenger\MsnMsgr.Exe
C:\Programmer\Skype\Phone\Skype.exe
C:\Programmer\Rainlendar-0.22.1\Rainlendar.exe
C:\Programmer\Trend Micro\Internet Security 2007\pccmain.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PccVScan.exe
C:\Programmer\QuickTime\qttask.exe
C:\Programmer\iPod\bin\iPodService.exe
C:\Programmer\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Programmer\Internet Explorer\IEXPLORE.EXE
C:\Programmer\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Christian\Lokale indstillinger\Temporary Internet Files\Content.IE5\MHM5ATYZ\xclean_micro[2].exe
C:\Documents and Settings\Christian\Skrivebord\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://global.acer.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hyperlinks
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmer\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmer\Java\jre1.6.0_01\bin\ssv.dll
O4 - HKLM\..\Run: [preload] C:\Windows\RUNXMLPL.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SynTPLpr] C:\Programmer\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programmer\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [EPM-DM] c:\acer\epm\epm-dm.exe
O4 - HKLM\..\Run: [ePowerManagement] C:\Acer\ePM\ePM.exe boot
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Arcade\PCMService.exe"
O4 - HKLM\..\Run: [LaunchAp] "C:\Programmer\Launch Manager\LaunchAp.exe"
O4 - HKLM\..\Run: [PowerKey] "C:\Programmer\Launch Manager\PowerKey.exe"
O4 - HKLM\..\Run: [LManager] "C:\Programmer\Launch Manager\HotkeyApp.exe"
O4 - HKLM\..\Run: [CtrlVol] "C:\Programmer\Launch Manager\CtrlVol.exe"
O4 - HKLM\..\Run: [LMgrOSD] "C:\Programmer\Launch Manager\OSDCtrl.exe"
O4 - HKLM\..\Run: [Wbutton] "C:\Programmer\Launch Manager\Wbutton.exe"
O4 - HKLM\..\Run: [eRecoveryService] C:\Programmer\Acer\eRecovery\Monitor.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmer\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Programmer\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Programmer\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmer\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [pccguide.exe] "C:\Programmer\Trend Micro\Internet Security 2007\pccguide.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Programmer\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programmer\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Programmer\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOKAL TJENESTE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETVÆRKSTJENESTE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Genvej til Rainlendar.lnk = C:\Programmer\Rainlendar-0.22.1\Rainlendar.exe
O4 - Startup: Sid Registration.lnk = E:\ATR1.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programmer\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&ksporter til Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmer\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmer\Java\jre1.6.0_01\bin\ssv.dll
O16 - DPF: {D8575CE3-3432-4540-88A9-85A1325D3375} (e-Safekey) - https://netbank.danskebank.dk/html/activex/e-Safekey/DB/e-Safekey.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Programmer\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: iPod-tjeneste (iPod Service) - Apple Inc. - C:\Programmer\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Trend Micro Protection Against Spyware  (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

--
End of file - 7285 bytes


Håber i gider kigge på det - eller komme med forslag til hvad problemet kan være.

/Niclas
24. april 2007 - 12:27 #1
Nu er det nok ikke lige det der giver problemet - men skal vi lige ta' en oprydning først ->

------------------------------------------------------------------------

Der er 'rester' efter Norton Antivirus programmet!

Klik på Start->Kør skriv Services.msc og klik OK.
Find Tjenesten

* iPod-tjeneste
* Automatic LiveUpdate Scheduler
* LiveUpdate

stop den hvis den kører, højreklik på den og vælg Starttype Deaktiveret.

------------------------------------------------------------------------

Kør en scanning med Hijackthis,
Du får herunder nogle filer, som du skal fixe. Det, du skal gøre, er at sætte et flueben ud for disse filer. Når du har gjort det, så lukker du alle andre vinduer ned. Det er meget vigtigt at det eneste vindue, som er åbent er HijackThis vinduet. Husk også at lukke dette vindue, når du har markeret filerne. Nu må du fixe. Klik på Fix checked.

Det er disse, som skal fixes:

O4 - HKLM\..\Run: [preload] C:\Windows\RUNXMLPL.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmer\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Programmer\iTunes\iTunesHelper.exe"
O4 - Startup: Sid Registration.lnk = E:\ATR1.exe
O23 - Service: iPod-tjeneste (iPod Service) - Apple Inc. - C:\Programmer\iPod\bin\iPodService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Programmer\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

For at kunne se alle filer og mapper, så følg denne vejledning:
http://www.spywareinfo.dk/tip-og-tricks/mappeindstillinger.htm

Genstart i fejlsikret tilstand http://www.spywareinfo.dk/#/htm/fejlsikret_tilstand.htm

Søg og slet de markerede filer/mapper hvis de stadig findes. Ellers fortsætter du bare vejledningen. De kan være røget i fixet.

C:\Windows\RUNXMLPL.exe
C:\Programmer\Symantec\ <- Hele mappen

Genstart, kør en ny scanning med hijackthis, og kopier en frisk log herind til tjek.

------------------------------------------------------------------------

RegBase oprydning kan anbefales ->
RegCleaner http://www.ccleaner.com/ + http://www.spywarefri.dk/manualer/ccleaner-manual.htm (Specielt punktet [Problemer]...)

Fraklik Yahoo Toolbar under instalationen !!!
Fraklik Yahoo Toolbar under instalationen !!!
Fraklik Yahoo Toolbar under instalationen !!!
Avatar billede caroc Praktikant
24. april 2007 - 12:45 #2
Vil bestemt lige kigger på RegCleaner senere.

Her er den nye log:
Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 12:47:35, on 25-04-2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\eManager\anbmServ.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Programmer\Synaptics\SynTP\SynTPLpr.exe
C:\Programmer\Synaptics\SynTP\SynTPEnh.exe
C:\acer\epm\epm-dm.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
C:\Program Files\Arcade\PCMService.exe
C:\Programmer\Launch Manager\LaunchAp.exe
C:\Programmer\Launch Manager\PowerKey.exe
C:\Programmer\Launch Manager\HotkeyApp.exe
C:\Programmer\Launch Manager\OSDCtrl.exe
C:\Programmer\Launch Manager\Wbutton.exe
C:\Programmer\Acer\eRecovery\Monitor.exe
C:\Programmer\Java\jre1.6.0_01\bin\jusched.exe
C:\Programmer\DAEMON Tools\daemon.exe
C:\Programmer\PowerISO\PWRISOVM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Programmer\Trend Micro\Internet Security 2007\pccguide.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmer\MSN Messenger\MsnMsgr.Exe
C:\Programmer\Skype\Phone\Skype.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Programmer\Rainlendar-0.22.1\Rainlendar.exe
C:\Documents and Settings\Christian\Skrivebord\HiJackThis_v2.exe
C:\Programmer\Internet Explorer\iexplore.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://global.acer.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hyperlinks
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmer\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmer\Java\jre1.6.0_01\bin\ssv.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SynTPLpr] C:\Programmer\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programmer\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [EPM-DM] c:\acer\epm\epm-dm.exe
O4 - HKLM\..\Run: [ePowerManagement] C:\Acer\ePM\ePM.exe boot
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Arcade\PCMService.exe"
O4 - HKLM\..\Run: [LaunchAp] "C:\Programmer\Launch Manager\LaunchAp.exe"
O4 - HKLM\..\Run: [PowerKey] "C:\Programmer\Launch Manager\PowerKey.exe"
O4 - HKLM\..\Run: [LManager] "C:\Programmer\Launch Manager\HotkeyApp.exe"
O4 - HKLM\..\Run: [CtrlVol] "C:\Programmer\Launch Manager\CtrlVol.exe"
O4 - HKLM\..\Run: [LMgrOSD] "C:\Programmer\Launch Manager\OSDCtrl.exe"
O4 - HKLM\..\Run: [Wbutton] "C:\Programmer\Launch Manager\Wbutton.exe"
O4 - HKLM\..\Run: [eRecoveryService] C:\Programmer\Acer\eRecovery\Monitor.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmer\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Programmer\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Programmer\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Programmer\Trend Micro\Internet Security 2007\pccguide.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programmer\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Programmer\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOKAL TJENESTE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETVÆRKSTJENESTE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Genvej til Rainlendar.lnk = C:\Programmer\Rainlendar-0.22.1\Rainlendar.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programmer\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&ksporter til Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmer\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmer\Java\jre1.6.0_01\bin\ssv.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {D8575CE3-3432-4540-88A9-85A1325D3375} (e-Safekey) - https://netbank.danskebank.dk/html/activex/e-Safekey/DB/e-Safekey.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Trend Micro Protection Against Spyware  (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

--
End of file - 6397 bytes
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