Highjackthis log

Du bør ikke køre med både
* AVG8
* Norton Internet Security

Afinstall det ene...

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Hent og instalér CCleaner http://www.ccleaner.com/ + http://www.spywarefri.dk/manualer/ccleaner-manual.htm
Under installationen får du tilbudt [Yahoo Toolbar]. Du kan sige ja eller *NEJ* til den.
Lad programmet foretage en oprydning...

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Hent Malwarebytes Anti-Malware herfra:
http://www.besttechie.net/tools/mbam-setup.exe
Eller herfra ->
http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html

Installer programmet - når det er gjort skal du lade programmet opdatere sig. Herefter åbner et vindue, hvor du skal flytte prikken til "Kør et fuldstændigt systemscan" - klik på Skan Knappen - lad programmet arbejde. Når det er færdig (det tager lidt tid afhængig af hvor meget du har på computeren).
Derefter - Tryk på "Vis resultater" knappen efter scanningen - og herefter tryk på "Fjern det valgte" - nu åbnes log'en og du skal gemme den et sted, hvor du kan finde den igen.
Kopier indholdet herind sammen med en frisk log fra HiJackThis...

Velkommen til Eksperten.dk
Generelt -> http://expfaq.dk/

Mange tak, da det min kusines computer vil jeg lade hende vælge hvilket antivirus program hun vil bruge.

Malmware log :
Malwarebytes' Anti-Malware 1.33
Database version: 1708
Windows 5.1.2600 Service Pack 3

30-01-2009 18:03:18
mbam-log-2009-01-30 (18-03-18).txt

Skan type: Fuldstændig skanning (C:\|)
Objekter skannet: 94237
Tid tilbagelagt: 42 minute(s), 28 second(s)

Inficerede Hukommelses Processer: 0
Inficerede Hukommelses Moduler: 0
Inficerede Registeringsdatabase Nøgler: 0
Inficerede Registeringsdatabase Værdier: 1
Inficerede Registeringsdatabase Filer: 0
Inficerede Mapper: 0
Inficerede Filer: 5

Inficerede Hukommelses Processer:
(Ingen mistænkelige filer fundet)

Inficerede Hukommelses Moduler:
(Ingen mistænkelige filer fundet)

Inficerede Registeringsdatabase Nøgler:
(Ingen mistænkelige filer fundet)

Inficerede Registeringsdatabase Værdier:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Windows UDP Control Center (Backdoor.Bot) -> Quarantined and deleted successfully.

Inficerede Registeringsdatabase Filer:
(Ingen mistænkelige filer fundet)

Inficerede Mapper:
(Ingen mistænkelige filer fundet)

Inficerede Filer:
C:\System Volume Information\_restore{CD731D55-4D4D-4301-AE9F-169F4306E74F}\RP14\A0007782.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{CD731D55-4D4D-4301-AE9F-169F4306E74F}\RP14\A0007793.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{CD731D55-4D4D-4301-AE9F-169F4306E74F}\RP14\A0008793.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{CD731D55-4D4D-4301-AE9F-169F4306E74F}\RP14\A0009803.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{CD731D55-4D4D-4301-AE9F-169F4306E74F}\RP19\A0014644.exe (Backdoor.Bot) -> Quarantined and deleted successfully.


og highjackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:05:12, on 30-01-2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmer\Lenovo\Bluetooth Software\bin\btwdins.exe
C:\Programmer\Fælles filer\Symantec Shared\ccSvcHst.exe
C:\Programmer\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Programmer\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\QSTART.SYS\DVMExportService.exe
C:\Programmer\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\Programmer\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
c:\Programmer\Fælles filer\Lenovo\tvt_reg_monitor_svc.exe
c:\Programmer\Fælles filer\Lenovo\Scheduler\tvtsched.exe
c:\programmer\lenovo\system update\suservice.exe
C:\WINDOWS\Explorer.EXE
C:\Programmer\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Lenovo\Energy Management\utility.exe
C:\Program Files\Lenovo\Energy Management\Energy Management.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Programmer\Fælles filer\Lenovo\Scheduler\scheduler_proxy.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Programmer\Lavasoft\Ad-Aware\AAWTray.exe
C:\Programmer\Fælles filer\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmer\Windows Live\Messenger\msnmsgr.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Programmer\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Programmer\Internet Explorer\iexplore.exe
C:\Programmer\Lenovo\Bluetooth Software\BTTray.exe
C:\PROGRA~1\Lenovo\BLUETO~1\BTSTAC~1.EXE
C:\Programmer\Windows Live\Toolbar\wltuser.exe
C:\PROGRA~1\FLLESF~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\Programmer\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.dk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://lenovo.live.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hyperlinks
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmer\Fælles filer\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Programmer\AVG\AVG8\avgssie.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Programmer\Fælles filer\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\FLLESF~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Programmer\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: Hjælp til tilmelding til Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmer\Fælles filer\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\Programmer\AVG\AVG8\avgtoolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Programmer\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Programmer\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Programmer\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Programmer\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Programmer\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\Programmer\AVG\AVG8\avgtoolbar.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Programmer\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Programmer\Fælles filer\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Programmer\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [EnergyUtility] C:\Program Files\Lenovo\Energy Management\utility.exe
O4 - HKLM\..\Run: [Energy Management] C:\Program Files\Lenovo\Energy Management\Energy Management.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Programmer\Realtek\Audio\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [TVT Scheduler Proxy] c:\Programmer\Fælles filer\Lenovo\Scheduler\scheduler_proxy.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programmer\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Ad-Watch] C:\Programmer\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programmer\Fælles filer\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [isCfgWiz] "C:\Programmer\Fælles filer\Symantec Shared\OPC\{C86EA115-FACD-4aa8-BFA2-398C677D0936}\SYMCUW.exe" -G:{77CCBE0B-A541-49a9-883E-14F8337EC861} -T:Config -REBOOT
O4 - HKLM\..\Run: [osCheck] "C:\Programmer\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Programmer\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Programmer\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [swg] C:\Programmer\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOKAL TJENESTE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETVÆRKSTJENESTE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&ksporter til Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send til &Bluetooth-enhed... - C:\Programmer\Lenovo\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send til Bluetooth - C:\Programmer\Lenovo\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Programmer\Lenovo\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Programmer\Lenovo\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmer\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmer\Messenger\msmsgs.exe
O16 - DPF: {8EB3FF4E-86A1-4717-884D-7BA2D38272CB} (F-Secure Online Scanner) - http://newscanner.virus112.com/ols/fscax.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Programmer\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Programmer\Lenovo\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Programmer\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Programmer\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Programmer\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\ccSvcHst.exe
O23 - Service: DVM Meta Data Export Service (MDES) - DeviceVM - C:\QSTART.SYS\DVMExportService.exe
O23 - Service: System Update (SUService) - Lenovo Group Limited - c:\programmer\lenovo\system update\suservice.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\FLLESF~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: ThinkVantage Registry Monitor Service - Lenovo Group Limited - c:\Programmer\Fælles filer\Lenovo\tvt_reg_monitor_svc.exe
O23 - Service: TVT Scheduler - Lenovo Group Limited - c:\Programmer\Fælles filer\Lenovo\Scheduler\tvtsched.exe

--
End of file - 10339 bytes

Du/I skal lige blive enige om hvilket sikkerhedsprogram du/i vil beholde... ???

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Mht fjernelse af Symantec/Norton:

Afinstaller
* Norton ...
via
[Start][Indstilninger][Kontrolpanel][Tilføj/fjern programmer]

Genstart for at fuldføre afinstalationen...

For dig med Vista/XP/2000
ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
(Hent programmet og gem det et sted du kan finde bagefter...)

ftp://ftp.symantec.com/public/english_us_canada/linked_files/tsgen/SYMMSICLEANUP.reg
(Hent programmet og gem det et sted du kan finde bagefter...)

ftp://ftp.symantec.com/public/english_us_canada/linked_files/tsgen/MSIFIX.bat
(Hent programmet og gem det et sted du kan finde bagefter...)

1) Kør Norton_Removal_Tool.exe
2) SYMMSICLEANUP.reg
3) MSIFIX.bat


Registreringsdatabase ->
http://www.ccleaner.com/ + http://www.spywarefri.dk/manualer/ccleaner-manual.htm (Specielt punktet [Register/Problemer]... kør evt. et par gange)
Under installationen får du tilbudt [Yahoo Toolbar]. Du kan (=SKAL) NEJ til den.

Genstart normalt...

Manuelt slet følgende mapper (hvis de stadig er der?)
C:\Programmer\Symantec\
C:\Programmer\Norton AntiVirus\
C:\Programmer\Fælles filer\Symantec Shared\
C:\Documents and Settings\All Users\Application Data\Symantec\
C:\Documents and Settings\[Bruger]\Application Data\Symantec\

Genstart normalt...

... ellers vil 'rester' drille resten af tiden...

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mange tak for hjælpen, smid et svar :)

Blev den så glad ?

Ping...
(Det var et [svar]...)

ja den var glad :)