Hvem har en reference til dette...

Jeg kan hjælpe lidt.

Udtalelsen kommer ganske rigtigt fra Jacob Nielsen og Rolf Molich, og mener det kommer fra bogen: Improving a Human-Computer
Dialogue eller noget i den dur.

Ja det lyder som det rigtige, jeg vil lige se om jeg kan få fat i bogen for at få et side tal..

Jeg fandt lidt her:
Table: Nielsen and Molich\'s Nine Heuristics

Simple and natural dialog - Simple means no irrelevant or rarely used information. Natural means an order that matches the task.

Speak the user\'s language - Use words and concepts from the user\'s world. Don\'t use system-specific engineering terms.

Minimize user memory load - Don\'t make the user remember things from one action to the next. Leave information on the screen until it\'s not needed.

Be consistent - Users should be able to learn an action sequence in one part of the system and apply it again to get similar results in other places.

Provide feedback - Let users know what effect their actions have on the system.

Provide clearly marked exits - If users get into part of the system that doesn\'t interest them, they should always be able to get out quickly without damaging anything.

Provide shortcuts - Shortcuts can help experienced users avoid lengthy dialogs and informational messages that they don\'t need.

Good error messages - Good error messages let the user know what the problem is and how to correct it.

Prevent errors - Whenever you write an error message you should also ask, can this error be avoided?

Det blev fundet på denne hjemmeste: http://pki-ist1.unomaha.edu/craiger/hci/Task-Centered_User_Interface_Design/Chapter%204.htm

Fedt der var den tak for hjælpen