Pagemaker 6.5 crasher i W2K?!
HejJeg ved godt den her kategori ikke handler om PM, men jeg går ud fra at en del af jer arbejder med Adobes andre produkter også.
Jeg har et rigtig træls problem på tre W2K arbejdsstationer (PIII 550 Mhz 512 MB RAM) - alting kører OK med undtagelse af PM65 - den crasher konstant på alle maskiner.
Se Dr. Watson nedenunder. Jeg ved ikke et klap om debugging, men måske nogen har en idé. Det er som regel den samme fejl på alle maskinerne. Vi kører W2K Pro SP1 (DK) samt PM6.52 (DK) og Typemanager Deluxe 4.1. Vi har desuden Illustrator 8, Photoshop 5.5. og Office 2K.
Fejlen kommer ofte når man vil gemme eller printe.
Jeg klunne godt bruge noget hjælp. Jeg ved godt at PM ikke er klar til W2K, men jeg har set at flere på nettet har problemfrie PM65 på W2K maskiner. Nogen som har erfaringer eller råd til hvad jeg skal gøre - eller som kan tyde det vollapyk nedenunder.
Mvh :)
Morten
Der skete en programundtagelse:
Program: (pid=1200)
Tidspunkt: 20-03-2001 kl. 21:29:51.640
Undtagelsesnummer: c0000005 (adgangsovertrædelse)
*----> Systeminformation <----*
Computernavn: XXXX
Brugernavn: XXXX
Antal processorer: 2
Processortype: x86 Family 6 Model 7 Stepping 2
Windows 2000 version: 5.0
Nuværende build: 2195
Service Pack: 1
Nuværende type: Multiprocessor Free
Registreret organisation: XXXX
Registreret ejer: XXXX
*----> Jobliste <----*
0 Idle.exe
8 System.exe
140 smss.exe
168 csrss.exe
188 winlogon.exe
216 services.exe
228 lsass.exe
404 svchost.exe
432 spoolsv.exe
548 svchost.exe
572 NPROTECT.exe
608 ntrtscan.exe
636 regsvc.exe
672 MSTask.exe
696 nopdb.exe
740 tmlisten.exe
764 WinMgmt.exe
876 Explorer.exe
1012 pccntmon.exe
1024 createcd.exe
1036 AcroTray.exe
1308 OUTLOOK.exe
1016 MAPISP32.exe
1412 IEXPLORE.exe
1492 IEXPLORE.exe
1200 PM65.exe
1264 Thumbs.exe
1244 drwtsn32.exe
0 _Total.exe
(00400000 - 007A3000)
(77F80000 - 77FFB000)
(10000000 - 10019000)
(77E10000 - 77E74000)
(77E80000 - 77F38000)
(77F40000 - 77F7C000)
(77DB0000 - 77E0A000)
(77D40000 - 77DB0000)
(77A50000 - 77B45000)
(75050000 - 75060000)
(00230000 - 00248000)
(00250000 - 002C4000)
(002D0000 - 002F6000)
(00300000 - 0034A000)
(00350000 - 0035B000)
(00360000 - 00375000)
(00380000 - 003B0000)
(003B0000 - 003CF000)
(76B10000 - 76B4D000)
(77C70000 - 77CBA000)
(77B50000 - 77BD9000)
(77590000 - 777D4000)
(78000000 - 78046000)
(77820000 - 77827000)
(75980000 - 75986000)
(77800000 - 7781D000)
(76BE0000 - 76C55000)
(017D0000 - 018C1000)
(01960000 - 01981000)
(01AA0000 - 01AB9000)
(01D50000 - 01D9B000)
(022C0000 - 022CC000)
(023E0000 - 023F8000)
(02510000 - 02519000)
(02630000 - 0264F000)
(02650000 - 02674000)
(02680000 - 0268D000)
(78080000 - 78095000)
(780A0000 - 780B2000)
(02690000 - 026C3000)
(027E0000 - 027EA000)
(69020000 - 69081000)
(6B6D0000 - 6B6E3000)
(69000000 - 6901D000)
(02E20000 - 02E25000)
(02E30000 - 02E60000)
(02F70000 - 02F7A000)
(61DD0000 - 61DF1000)
(691D0000 - 69255000)
(779B0000 - 77A45000)
(77850000 - 7788C000)
(770A0000 - 770C3000)
(76DF0000 - 76EB7000)
(76C60000 - 76D70000)
(76F80000 - 76F8F000)
(5F3E0000 - 5F3F2000)
(75130000 - 7517F000)
(77BE0000 - 77BEF000)
(75180000 - 75186000)
(75110000 - 7511F000)
(74FF0000 - 75004000)
(74FE0000 - 74FE8000)
(77950000 - 7797A000)
(77980000 - 779A4000)
(75010000 - 75019000)
(71EA0000 - 71EED000)
(77550000 - 77581000)
(6A840000 - 6A860000)
(74830000 - 74846000)
(773F0000 - 77403000)
(6FFC0000 - 6FFC5000)
(06E60000 - 06E65000)
(06E70000 - 06E75000)
Statusvisning for tråd-id 0x508
eax=0018afc8 ebx=00000000 ecx=0000001b edx=00000000 esi=0018b000 edi=0012f1fc
eip=005ba3f4 esp=0012ee80 ebp=00000000 iopl=0 nv up ei pl nz ac pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000212
funktion: <nosymbols>
005ba3d9 e86a0a1200 call MoveSegment+0x4ef8 (006dae48)
005ba3de 85c0 test eax,eax
005ba3e0 7505 jnz CommDlgImageSaveas+0x134f7 (005bd6e7)
005ba3e2 33c0 xor eax,eax
005ba3e4 5f pop edi
005ba3e5 5e pop esi
005ba3e6 c3 ret
005ba3e7 81c798020000 add edi,0x298
005ba3ed 8bf0 mov esi,eax
005ba3ef b929000000 mov ecx,0x29
FEJL ->005ba3f4 f3a5 rep movsd ds:0018b000=???????? es:0012f1fc=00000000
005ba3f6 b801000000 mov eax,0x1
005ba3fb 5f pop edi
005ba3fc 5e pop esi
005ba3fd c3 ret
005ba3fe cc int 3
005ba3ff cc int 3
005ba400 668b0d20a27000 mov cx,[0070a220] ds:0070a220=00dc
005ba407 56 push esi
005ba408 8b742408 mov esi,[esp+0x8] ss:00bfc457=????????
005ba40c 8b442410 mov eax,[esp+0x10] ss:00bfc457=????????
005ba410 8b54240c mov edx,[esp+0xc] ss:00bfc457=????????
*----> Staksporing <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Funktionsnavn
00000000 00000000 00000000 00000000 00000000 00000000 !CommDlgImageSaveas
*----> Rå stakvisning <----*
0012ee80 e9 ef 12 00 2c ef 12 00 - 2b 70 5b 00 2c ef 12 00 ....,...+p[.,...
0012ee90 00 00 00 00 02 00 00 00 - 00 00 00 00 01 00 00 00 ................
0012eea0 98 01 00 00 90 01 13 00 - f0 3f 64 06 c0 74 69 01 .........?d..ti.
0012eeb0 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0012eec0 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0012eed0 00 00 00 00 c0 74 69 01 - 00 00 00 00 00 00 00 00 .....ti.........
0012eee0 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0012eef0 00 00 00 00 00 00 00 00 - 00 00 17 00 7e 43 5b 00 ............~C[.
0012ef00 c0 74 69 01 98 01 00 00 - 01 00 12 00 00 00 00 00 .ti.............
0012ef10 f0 f2 12 00 2c ef 12 00 - 02 00 00 00 00 00 00 00 ....,...........
0012ef20 01 00 00 00 02 00 00 00 - 01 03 11 00 02 80 02 80 ................
0012ef30 fe 7f fe 7f 4c 2a 01 00 - 00 00 68 00 14 f4 15 00 ....L*....h.....
0012ef40 bc 59 1a 00 92 03 0f 00 - 6c 41 18 00 01 00 03 00 .Y......lA......
0012ef50 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0012ef60 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0012ef70 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0012ef80 00 00 00 00 00 00 00 1d - 00 00 00 00 00 00 00 00 ................
0012ef90 00 00 00 00 00 07 00 07 - 00 97 00 00 00 00 00 00 ................
0012efa0 00 00 00 02 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0012efb0 00 00 00 00 00 00 00 01 - 00 00 00 00 00 00 00 00 ................
Statusvisning for tråd-id 0x5a4
eax=77b32ad0 ebx=80020000 ecx=7ffdd000 edx=00000000 esi=00150370 edi=00000100
eip=77f82230 esp=01d4fe28 ebp=01d4ff74 iopl=0 nv up ei pl nz na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000206
funktion: NtReplyWaitReceivePortEx
77f82225 b8ac000000 mov eax,0xac
77f8222a 8d542404 lea edx,[esp+0x4] ss:0281d3ff=????????
77f8222e cd2e int 2e
77f82230 c21400 ret 0x14
77f82233 55 push ebp
77f82234 8bec mov ebp,esp
77f82236 56 push esi
77f82237 57 push edi
77f82238 53 push ebx
77f82239 8bf4 mov esi,esp
77f8223b ff7514 push dword ptr [ebp+0x14] ss:0281d54a=????????
77f8223e ff7510 push dword ptr [ebp+0x10] ss:0281d54a=????????
77f82241 ff750c push dword ptr [ebp+0xc] ss:0281d54a=????????
77f82244 ff5508 call dword ptr [ebp+0x8] ss:0281d54a=????????
77f82247 8be6 mov esp,esi
*----> Staksporing <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Funktionsnavn
01D4FF74 77D525D2 77D52C07 00150370 77F81B42 77F8875C ntdll!NtReplyWaitReceivePortEx
01D4FFA8 77D52BB9 00150950 01D4FFEC 77E837CD 00150980 rpcrt4!NdrVaryingArrayFree
01D4FFB4 77E837CD 00150980 77F81B42 77F8875C 00150980 rpcrt4!NdrVaryingArrayFree
01D4FFEC 00000000 77D52BA1 00150980 00000000 00905A4D kernel32!TlsSetValue
*----> Rå stakvisning <----*
01d4fe28 5f 27 d5 77 ac 00 00 00 - 54 ff d4 01 00 00 00 00 _\'.w....T.......
01d4fe38 78 e5 17 00 58 ff d4 01 - 50 25 14 00 50 09 15 00 x...X...P%..P...
01d4fe48 80 09 15 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
01d4fe58 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
01d4fe68 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
01d4fe78 00 00 00 00 00 00 00 00 - 00 00 00 00 08 d7 08 00 ................
01d4fe88 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
01d4fe98 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
01d4fea8 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
01d4feb8 00 00 00 00 00 00 00 00 - 00 00 00 00 06 02 00 00 ................
01d4fec8 46 f5 42 80 ff ff ff ff - 4e 49 06 80 d8 bb 0e b9 F.B.....NI......
01d4fed8 54 49 06 80 0a 00 00 00 - e1 00 00 00 00 00 00 00 TI..............
01d4fee8 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
01d4fef8 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
01d4ff08 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
01d4ff18 00 00 00 00 00 00 00 00 - 0d e4 00 00 e4 94 0a 82 ................
01d4ff28 e3 83 46 80 ff ff ff ff - 20 66 91 81 60 17 8a 81 ..F..... f..`...
01d4ff38 00 00 00 00 cc 17 8a 81 - 60 17 8a 81 f0 18 8a 81 ........`.......
01d4ff48 7d bc 42 80 60 17 8a 81 - c0 18 8a 81 00 00 02 80 }.B.`...........
01d4ff58 00 a2 2f 4d ff ff ff ff - 50 fe d4 01 00 00 02 80 ../M....P.......
Statusvisning for tråd-id 0x5e0
eax=00000102 ebx=00000002 ecx=00010101 edx=00000000 esi=77f820e5 edi=00000002
eip=77f820f0 esp=0389fe5c ebp=0389fea8 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246
funktion: NtWaitForMultipleObjects
77f820e5 b8e9000000 mov eax,0xe9
77f820ea 8d542404 lea edx,[esp+0x4] ss:0436d433=????????
77f820ee cd2e int 2e
77f820f0 c21400 ret 0x14
*----> Staksporing <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Funktionsnavn
0389FEA8 77E260F8 0389FE80 00000001 00000000 0389FEA0 ntdll!NtWaitForMultipleObjects
0389FF04 77E261C5 0389FED0 77CB4150 0000EA60 00000041 user32!MsgWaitForMultipleObjectsEx
0389FF20 77C71AD9 00000001 77CB4150 00000000 0000EA60 user32!MsgWaitForMultipleObjects
0389FF74 77C77D65 0389FFA0 0389FFA4 0389FFA8 0389FF9C shlwapi!Ordinal116
0389FFAC 77C77CED 00000000 77E837CD 00000000 00000000 shlwapi!StrStrIW
0389FFEC 00000000 77C77CC4 00000000 00000000 000000C8 shlwapi!StrStrIW
*----> Rå stakvisning <----*
0389fe5c 6e 36 e8 77 02 00 00 00 - 80 fe 89 03 01 00 00 00 n6.w............
0389fe6c 00 00 00 00 a0 fe 89 03 - 00 00 00 00 00 00 00 00 ................
0389fe7c 02 00 00 00 3c 01 00 00 - 60 01 00 00 cc fe 89 03 ....<...`.......
0389fe8c 8c 8c f8 77 00 00 00 00 - cc fe 89 03 ac 8c f8 77 ...w...........w
0389fe9c 78 2d 13 00 00 ba 3c dc - ff ff ff ff 04 ff 89 03 x-....<.........
0389feac f8 60 e2 77 80 fe 89 03 - 01 00 00 00 00 00 00 00 .`.w............
0389febc a0 fe 89 03 00 00 00 00 - 60 ea 00 00 30 41 cb 77 ........`...0A.w
0389fecc 00 00 00 00 3c 01 00 00 - 60 01 00 00 9e 8d f8 77 ....<...`......w
0389fedc 00 00 00 00 30 41 cb 77 - 00 00 df 76 a8 ba a7 77 ....0A.w...v...w
0389feec 00 a0 fd 7f 00 00 00 00 - 00 00 00 00 cc a6 fd 7f ................
0389fefc 00 00 00 00 60 01 00 00 - 20 ff 89 03 c5 61 e2 77 ....`... ....a.w
0389ff0c d0 fe 89 03 50 41 cb 77 - 60 ea 00 00 41 00 00 00 ....PA.w`...A...
0389ff1c 00 00 00 00 74 ff 89 03 - d9 1a c7 77 01 00 00 00 ....t......w....
0389ff2c 50 41 cb 77 00 00 00 00 - 60 ea 00 00 41 00 00 00 PA.w....`...A...
0389ff3c 00 00 00 00 30 41 cb 77 - 73 1b f8 77 48 ff 89 03 ....0A.ws..wH...
0389ff4c 48 ff 89 03 38 1f 13 00 - 00 00 00 00 00 f0 fd 7f H...8...........
0389ff5c dc fe 89 03 01 00 00 00 - e8 4c c9 01 30 41 cb 77 .........L..0A.w
0389ff6c 60 ea 00 00 01 00 00 00 - ac ff 89 03 65 7d c7 77 `...........e}.w
0389ff7c a0 ff 89 03 a4 ff 89 03 - a8 ff 89 03 9c ff 89 03 ................
0389ff8c 60 ea 00 00 00 00 00 00 - 00 00 c7 77 00 00 00 00 `..........w....
Statusvisning for tråd-id 0x5d0
eax=77d52ba1 ebx=00175aa0 ecx=06669500 edx=00000000 esi=00150370 edi=00000100
eip=77f82230 esp=06fcfe28 ebp=06fcff74 iopl=0 nv up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000202
funktion: NtReplyWaitReceivePortEx
77f82225 b8ac000000 mov eax,0xac
77f8222a 8d542404 lea edx,[esp+0x4] ss:07a9d3ff=34d1b768
77f8222e cd2e int 2e
77f82230 c21400 ret 0x14
77f82233 55 push ebp
77f82234 8bec mov ebp,esp
77f82236 56 push esi
77f82237 57 push edi
77f82238 53 push ebx
77f82239 8bf4 mov esi,esp
77f8223b ff7514 push dword ptr [ebp+0x14] ss:07a9d54a=00ff74fa
77f8223e ff7510 push dword ptr [ebp+0x10] ss:07a9d54a=00ff74fa
77f82241 ff750c push dword ptr [ebp+0xc] ss:07a9d54a=00ff74fa
77f82244 ff5508 call dword ptr [ebp+0x8] ss:07a9d54a=00ff74fa
77f82247 8be6 mov esp,esi
*----> Staksporing <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Funktionsnavn
06FCFF74 77D525D2 77D52C07 00150370 00000000 77F8875C ntdll!NtReplyWaitReceivePortEx
06FCFFA8 77D52BB9 06669500 06FCFFEC 77E837CD 00175AA0 rpcrt4!NdrVaryingArrayFree
06FCFFB4 77E837CD 00175AA0 00000000 77F8875C 00175AA0 rpcrt4!NdrVaryingArrayFree
06FCFFEC 00000000 77D52BA1 00175AA0 00000000 068D0000 kernel32!TlsSetValue
*----> Rå stakvisning <----*
06fcfe28 5f 27 d5 77 ac 00 00 00 - 54 ff fc 06 00 00 00 00 _\'.w....T.......
06fcfe38 20 cc 15 00 58 ff fc 06 - 50 25 14 00 00 95 66 06 ...X...P%....f.
06fcfe48 a0 5a 17 00 54 49 06 80 - 0a 00 00 00 e1 00 00 00 .Z..TI..........
06fcfe58 7c d0 fe bf 01 00 00 00 - 6c f2 08 82 68 14 fe bf |.......l...h...
06fcfe68 08 f0 08 82 6c f2 08 82 - 44 9c 81 b9 00 00 00 00 ....l...D.......
06fcfe78 00 00 00 00 8c 9b 81 b9 - b2 7d 46 80 08 f0 08 82 .........}F.....
06fcfe88 bc 7d 46 80 00 00 00 02 - b1 00 00 00 00 e4 00 00 .}F.............
06fcfe98 01 00 00 00 b8 df fe bf - 0d e4 00 00 cc 9b 81 b9 ................
06fcfea8 b8 df fe bf 0d e4 00 00 - d8 9b 81 b9 7e e1 fe bf ............~...
06fcfeb8 06 00 00 00 01 00 00 00 - 7c d0 fe bf 01 00 00 00 ........|.......
06fcfec8 6c f2 08 82 68 14 fe bf - 70 f2 08 82 6c f2 08 82 l...h...p...l...
06fcfed8 cc 9c 81 b9 00 00 00 00 - 00 00 00 00 f0 9b 81 b9 ................
06fcfee8 b2 7d 46 80 70 f2 08 82 - bc 7d 46 80 00 9c 81 b9 .}F.p....}F.....
06fcfef8 b1 00 00 00 b8 df fe bf - 0d e4 00 00 2c 9c 81 b9 ............,...
06fcff08 7e e1 fe bf 06 00 00 00 - 01 00 00 00 7c d0 fe bf ~...........|...
06fcff18 01 00 00 00 6c f2 08 82 - 68 14 fe bf 70 f2 08 82 ....l...h...p...
06fcff28 6c f2 08 82 40 9d 81 b9 - 20 66 91 81 20 70 82 81 l...@... f.. p..
06fcff38 00 00 00 00 dc f4 df ff - 6c 7f 46 80 00 70 82 81 ........l.F..p..
06fcff48 3d bd 42 80 20 70 82 81 - 80 71 82 81 e0 54 06 80 =.B. p...q...T..
06fcff58 00 a2 2f 4d ff ff ff ff - 50 fe fc 06 ff ff ff ff ../M....P.......