"Symantec Admits More OS Incompatibilities" Richard Virtue on 24-Oct-2002 02:23:07 pm
For source detail see the "Ask Symantec" item at:
http://servicenews.symantec.com/cgi-bin/displayArticle.cgi?article=405&group=symantec.support.winnt.nis2003.general I cannot understand how the CNET reviewer gives this software such a high rating when Symantec now admits that it has serious OS compatibility issues. Apparently they include problems both with the most recent Win2K service pack (SP3) and with the built-in Dr Watson protection component of Win2K. In the latter case, they have actully recommended that users disable that OS component. The is hardly what I would call a useful "security" product -- let alone a reliable one. It certainly doesn't deserve an 8 (very good) rating. Your reviewer or someone at CNET should follow up on these issues with Symantec.
"Warning - Admitted Win2K Problem" Richard Virtue on 24-Oct-2002 08:22:53 am
Symantec support has recently admitted that there is an "incompatibility issue with Norton Internet Security (NIS) 2003 and Dr. Watson Program". And there suggested remedy is that "you disable Dr. watson to resolve this issue". In other words, they want users to disable a fundalmental protection component of the Windows 2000 operating system in order to run their "security" software. See the original item posted on the "Ask Symantec" site at:
http://servicenews.symantec.com/cgi-bin/displayArticle.cgi?article=678&group=symantec.support.winnt.nis2003.general "Things Ain't What They Used To Be" Ty2k on 23-Oct-2002 04:32:55 pm
In a word, NIS 2003 is horrible. I've been an NIS user since 2000, and, until now was happy with the product. The Live Update feature still doesn't work correctly after 3 clean installs. Also, any program that makes me, the paying customer, have to perform the work of a Symantec technician just to fix a buggy, software program that I just shelled out $60+ for isn't worth the effort. I'm also tired of Symantec's revenue generating annual subscription renewal scam. They bombard you with notices that your subscription is about to expire, and, after that, your live update never works the same again (i.e. until you upgrade or renew). Such a waste. I will not patronize them again!
"Better hope it works!" Norton Cust on 23-Oct-2002 03:02:55 pm
I've had ALL the problems others have had. It installed correctly, BUT: 1. My LAN would no longer work. It said to enter my other computer's IPs for the "Safe Zone". COULD NOT EVER GET IT TO WORK ON A LAN. 2. The dam thing corrupted my TCP stack after a reboot. Had to re-install TCP EVERY TIME. 3. You CAN'T get the freaking thing off your computer without MUCH hassle. It kept saying "MUST LOG ON TO REMOVE" or some such, then it would HANG. I had to use Windows Safe Mode and then delete the friggin Norton files. Other than that, it worked fine...
"The nightmare of security" Adam on 22-Oct-2002 03:12:58 pm
I was happy wit my XP laptop using Zone Alarm firewall, Norton Utilities and Norton AntiVirus 2002. After I purchased NIS 2003 and installed I spent days trying to configure this nightmare. I made everything to work fine! except the MS Messenger, I still cannot login to .NET Passport evern if I turned off Personal Firewall, Intrusion Detection, AntiVirus, Privacy Control, Ad Blocking, Spam Alert and Parental Control. The only thing I can login to MS Messenger is to turn the NIS 2003 completely off; i.e. no security!!! In addition to the worst user interface for a security product even for security experts! I felt that I have wasted my money on NIS 2003.
og her lidt mere....
